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Ecommerce Returns Automation Agency
Streamflow Solutions automates returns and refund triage for online brands, resolving routine cases quickly in your brand voice while escalating the rest to your team, live in 4 weeks.
What does returns automation do?
Streamflow returns automation classifies inbound return-request emails by intent such as refund, exchange, defective item or suspected fraud. The engine drafts a reply via Gemini Flash and sends it via Resend, while escalating high-value or ambiguous cases to a human via Telegram. It works with the Shopify Admin API and the WooCommerce REST API.
Is it on brand?
Streamflow Solutions ensures every brand message is unique by using AI to draft copy rather than generic templates. The ecommerce engine generates email and SMS copy in the specific language the customer shops in, based on the Shopify order locale or WooCommerce billing country. A human approves every payout and message before it goes out to maintain brand standards.
Real, measured results: hours saved and revenue recovered, reported back to you.