Automated Systems.
Repetitive tasks handled without anyone lifting a finger - across every department.
Most businesses know AI is happening. The systems that actually save time - the ones that handle the review, answer the inquiry, run the report - still don't exist in most small businesses. We build them. Pick a department to see what we set up for you.
Hospitality / Front Office - review automation, AI concierge, booking flows
- Auto-reply to Google & TripAdvisor reviews (personalised, on-brand)
- Guest inquiry handling via AI assistant (24/7, WhatsApp/email)
- Pre-arrival upsell sequences (room upgrades, F&B offers)
- Post-stay feedback collection + sentiment routing
- OTA rate parity monitoring with alerts
Tourism agencies - itineraries, supplier coordination, pre-trip automation
- Turn an enquiry into a ready-to-send itinerary and quote in minutes
- Build accurate quotes from your supplier prices, with your markup already added
- Book and confirm hotels, transfers, guides and activities without the back-and-forth
- Send travellers their tickets, vouchers, visa reminders and packing list before they go
- Answer traveller questions day and night, in their language, on WhatsApp and email
- Offer the right extras - tours, insurance, upgrades, extra nights - at the right moment
- Chase deposits and final balances automatically, with a one-tap link to pay
- Ask happy travellers for a review; send unhappy ones straight to you first
- Warn travellers about flight or schedule changes and help them rebook
Operations / Admin - reporting automation, invoice routing, scheduling
- Weekly business performance report - auto-generated, inbox delivery
- Invoice processing and approval routing
- Staff scheduling conflict detection + notifications
- Supplier follow-up sequences (no reply = auto-reminder)
- Compliance document expiry tracking + alerts
Ecommerce / Store - cart recovery, returns, post-purchase
- Abandoned cart recovery - email + SMS sequences, timed to cart value
- Returns flow - customer-facing, no inbox required, routed by reason
- Post-purchase upsell - triggered by product type and order total
- Review request - sent after confirmed delivery, routed to the right platform
- Order status updates - automated, cuts support ticket volume
- Low-stock alert - supplier notification when threshold hit, no manual check
FinTech / Billing - failed payments recovered, invoices chased, books reconciled
- Recover failed payments automatically - smart retry (dunning) on declined Stripe charges
- Invoice chasing across WhatsApp + email - escalates to human at 30 days
- SEPA / Bacs / ACH direct debit setup flows - hosted, mandate-aware
- Match payments across Stripe, Xero and your bank automatically, in any currency (reconciliation)
- VAT MOSS / IOSS / sales-tax compilation - quarterly, automated
- MRR / churn / LTV digest to your team - weekly
Sales / BD - lead enrichment, follow-up sequences, proposal generation
- Lead enrichment - new contact → auto-research + CRM population
- Follow-up sequences after meetings (personalised, not templates)
- Proposal generation from discovery call notes
- Deal stage tracking with automated nudges when deals go cold
- LinkedIn outreach sequences (connection → message → follow-up)
Marketing - SEO content automation, social repurposing, GA4 reporting
- SEO blog content - auto-published on schedule from topic list
- Social media repurposing - one piece of content → 5 formats
- Monthly analytics report - pulled from GA4 + socials, auto-sent
- Review mining → content ideas extracted automatically
- Email newsletter drafted from recent blog posts, ready to send
HR / People - application screening, onboarding automation, pulse surveys
- Job application screening + first-round email to candidates
- Onboarding checklist auto-triggered on new hire in system
- Leave request routing and approval notifications
- Monthly team pulse survey + sentiment summary for manager
- Training reminder sequences tied to role and tenure
IT / Systems - API monitoring, account provisioning, ticket routing
- API health monitoring + instant alert on failure
- New tool onboarding - auto-provision accounts + send access emails
- Data backup status reporting
- Software licence expiry tracking
- Internal helpdesk ticket routing by category + priority
Hospitality / Front Office
- Auto-reply to Google & TripAdvisor reviews (personalised, on-brand)
- Guest inquiry handling via AI assistant (24/7, WhatsApp/email)
- Pre-arrival upsell sequences (room upgrades, F&B offers)
- Post-stay feedback collection + sentiment routing
- OTA rate parity monitoring with alerts
Tourism agencies
- Turn an enquiry into a ready-to-send itinerary and quote in minutes
- Build accurate quotes from your supplier prices, with your markup already added
- Book and confirm hotels, transfers, guides and activities without the back-and-forth
- Send travellers their tickets, vouchers, visa reminders and packing list before they go
- Answer traveller questions day and night, in their language, on WhatsApp and email
- Offer the right extras - tours, insurance, upgrades, extra nights - at the right moment
- Chase deposits and final balances automatically, with a one-tap link to pay
- Ask happy travellers for a review; send unhappy ones straight to you first
- Warn travellers about flight or schedule changes and help them rebook
Ecommerce / Store
- Abandoned cart recovery - email + SMS sequences, timed to cart value
- Returns flow - customer-facing, no inbox required, routed by reason
- Post-purchase upsell - triggered by product type and order total
- Review request - sent after confirmed delivery, routed to the right platform
- Order status updates - automated, cuts support ticket volume
- Low-stock alert - supplier notification when threshold hit, no manual check
Operations / Admin
- Weekly business performance report - auto-generated, inbox delivery
- Invoice processing and approval routing
- Staff scheduling conflict detection + notifications
- Supplier follow-up sequences (no reply = auto-reminder)
- Compliance document expiry tracking + alerts
Sales / BD
- Lead enrichment - new contact → auto-research + CRM population
- Follow-up sequences after meetings (personalised, not templates)
- Proposal generation from discovery call notes
- Deal stage tracking with automated nudges when deals go cold
- LinkedIn outreach sequences (connection → message → follow-up)
Marketing
- SEO blog content - auto-published on schedule from topic list
- Social media repurposing - one piece of content → 5 formats
- Monthly analytics report - pulled from GA4 + socials, auto-sent
- Review mining → content ideas extracted automatically
- Email newsletter drafted from recent blog posts, ready to send
HR / People
- Job application screening + first-round email to candidates
- Onboarding checklist auto-triggered on new hire in system
- Leave request routing and approval notifications
- Monthly team pulse survey + sentiment summary for manager
- Training reminder sequences tied to role and tenure
IT / Systems
- API health monitoring + instant alert on failure
- New tool onboarding - auto-provision accounts + send access emails
- Data backup status reporting
- Software licence expiry tracking
- Internal helpdesk ticket routing by category + priority
Want this set up for your business?
Book a 30-min audit →