Failed payment recovery
Stripe shows you the failures. It does not get the customer back.
Every month a share of your customers' payments fail. Card expired, bank declined, limit hit. Most of them still want the product, and almost nobody chases them properly, because chasing means remembering and remembering does not scale. So they churn quietly and it reads as ordinary churn.
I build a recovery agent that runs on your Stripe account. The invoice.payment_failed webhook fires, a rules table decides what happens next, the model only drafts the wording, and every run records which rule fired and on what input. The rules table is yours and you can change it without asking me.
At the end it is running in your own Stripe account, sending through your own email, documented as built, with no dependency on me to keep working.
- Four working days.
- Delivered inside two weeks of signature.
- Payable in full on signature, so there is no balance and no invoice to chase.
What I need from you
- Stripe API access, restricted, read plus the webhook.
- Your email sending provider, or permission to use one.
- Twenty minutes to tell me which failures you want chased and which you would rather leave alone.
- One person who can approve the wording before it goes live.
If those are in place on day one, four working days is four working days.
There is a live version running now at paypilot.fly.dev.